Dear Customer: In our efforts to provide optimum service to our customers, the following procedures have been put into effect. Failure to comply with these procedures will only result in delays. Purchase orders    Submit to Home Office, Attn: Customer Service Phone: 847-635-7400 Fax: 847-635-0916 Email: sales@asdamiano.com Order acknowledgements Sent when your purchase order has been accepted. It is very important that you review this carefully and notify us if there are discrepancies. Delivery Contact Home Office, Attn: Customer Service Please note, that estimated delivery time quoted on the order acknowledgement is our best estimate. Claims Contact Home Office, Attn: Customer Service When confirming an order, please be sure that all necessary information has been provided. Purchase orders will be accepted when all necessary information is received and our credit department has approved the transaction.